Privacy Policy

At Falcon Salt & Spices, accessible from https://falconsaltspices.com, we value the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Order Information: Products purchased, order history, and preferences.
  • Device Information: IP address, browser type, time zone, and cookies that help us improve our services.
  • Usage Data: How you interact with our website, pages visited, and time spent on site.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Provide customer support and respond to your inquiries.
  • Send order updates, newsletters, and promotional content (if opted-in).
  • Improve our website, products, and customer experience.
  • Detect and prevent fraud and ensure website security.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to help us provide our services:

  • Payment processors (e.g., Razorpay, Stripe)
  • Shipping and logistics partners
  • Marketing and email service providers
  • Analytics tools like Google Analytics

These third parties are obligated to keep your information secure and use it only for the purpose intended.

4. Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and understand how you use our site. You can disable cookies through your browser settings, but some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.
  • File a complaint with a data protection authority.

6. Data Security

We implement strict security measures to protect your personal information. However, no online method is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided us with personal information, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, please contact us:

Falcon Salt & Spices
Email: sales@falconsaltspices.com
Website: https://falconsaltspices.com