Terms and Conditions
Welcome to Falcon Salt & Spices. By accessing or using our website https://falconsaltspices.com, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers who access or use the website. If you do not agree with any part of these terms, please refrain from using our services.
1. Use of Website
- You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.
- You agree to use the website in a lawful manner and not for any fraudulent or unauthorized purpose.
- Misuse of the website, including tampering, hacking, or modifying any part of the site, is strictly prohibited.
2. Products & Pricing
- All products listed on the site are subject to availability.
- We reserve the right to change or discontinue any product at any time without prior notice.
- All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Pricing may change without prior notice, but such changes will not affect confirmed orders.
3. Orders
- When placing an order, you agree to provide accurate and complete information.
- Order confirmation will be sent via email. This does not indicate acceptance of your order—it confirms that we have received it.
- We reserve the right to accept or cancel any order at our sole discretion, including in the event of pricing errors, product unavailability, or suspicion of fraud.
4. Shipping & Delivery
- We offer shipping across India. Delivery times vary based on location and product availability.
- While we aim to deliver within the estimated timeframe, delays may occur due to external factors.
- Falcon Salt & Spices is not responsible for delays caused by courier services or natural disruptions.
5. Returns & Refunds
- We accept returns within 7 days of delivery if the product is damaged, incorrect, or not as described.
- To initiate a return, contact our support team with your order details and proof of issue.
- Approved refunds will be processed within 7–10 business days via the original payment method.
- For detailed return terms, please refer to our [Return & Refund Policy].
6. Payments
- We accept secure online payments through credit/debit cards, UPI, net banking, and other trusted gateways.
- All transactions are encrypted and processed securely. We do not store your financial information.
7. Intellectual Property
- All content on this site, including text, images, logos, designs, and product information, is the property of Falcon Salt & Spices.
- You may not reproduce, modify, distribute, or exploit any content without our written permission.
8. User Conduct
You agree not to:
- Use the website for any unlawful activity.
- Upload viruses or malicious code.
- Violate the privacy or rights of other users.
- Post false or misleading information or impersonate someone else.
9. Limitation of Liability
- Falcon Salt & Spices shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.
- Our total liability shall not exceed the amount paid by you for the products purchased.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this website or the services provided shall be subject to the exclusive jurisdiction of the courts of Gujarat, India.
11. Changes to Terms
We may update or modify these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review the terms periodically.
12. Contact Information
For any questions, concerns, or support related to these Terms and Conditions, you may contact us:
Falcon Salt & Spices
Website: https://falconsaltspices.com
Email: sales@falconsaltspices.com